FAQ's
Welcome to our FAQ page, where you’ll find answers to the most common questions about our product. Whether you’re curious about how it works, shipping details, or the benefits of cold plunging, we’ve got you covered. Explore the sections below for detailed information on product use, maintenance, ordering, and more. If you don’t find the answer you’re looking for, feel free to reach out to our support team for further assistance.
START COLD PLUNGING
Here are some general questions about cold plunging
What are the benefits of cold plunging?
Cold plunging can help reduce inflammation, boost recovery after exercise, improve mental clarity, support weight loss, and enhance mood by stimulating the release of norepinephrine and dopamine.
How long should I stay in the cold plunge?
Most users start with short plunges of 2-3 minutes and gradually build up to longer durations as they get more comfortable. Always listen to your body and start slow.
What is the ideal temperature for cold plunging?
The ideal temperature for cold plunging is between 50°F (10°C) and 59°F (15°C). This range offers the best balance of benefits without being overly uncomfortable.
How often should I use the cold plunge?
For maximum benefits, it’s recommended to cold plunge 3-4 times a week. Some users choose to incorporate it daily, depending on their recovery or wellness needs.
Is cold plunging safe for everyone?
Cold plunging is generally safe, but if you have any medical conditions such as heart issues, circulation problems, or are pregnant, it’s best to consult with a healthcare provider before starting.
Does cold plunging help with weight loss?
Yes, cold plunging can stimulate brown fat activation, which helps boost metabolism and burn calories. Combined with a healthy diet and lifestyle, cold plunging can support weight loss goals.
How does cold plunging improve mental health?
Cold plunging triggers the release of dopamine and norepinephrine, which enhance mood, reduce stress, and improve mental clarity. It’s a great way to reset your mind and reduce anxiety.
Can cold plunging improve sleep?
Yes, cold plunging can improve sleep by lowering your body’s core temperature, which helps signal to your body that it’s time to rest. Cold water therapy can also reduce stress and promote relaxation, making it easier to fall asleep and stay asleep.
How does cold plunging aid in recovery?
Cold plunging accelerates recovery by reducing muscle soreness and inflammation. The cold water constricts blood vessels, which helps flush out lactic acid and reduces swelling. This process allows muscles to recover faster and feel refreshed after intense workouts.
Does cold plunging help reduce inflammation?
Absolutely. Cold plunging is known for its anti-inflammatory benefits. The cold water constricts blood vessels and slows the flow of inflammatory chemicals to injured or overworked areas. This reduces swelling and helps your body recover faster from injuries or exercise-induced inflammation.
QUESTIONS ABOUT ORDERS
Below are some of are common questions about orders
What forms of payment do you accept?
We accept a wide variety of payment methods, including major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay. We also offer Shop Pay, which allows you to securely pay in full or split your purchase into four interest-free installments. Additionally, you can use Google Pay for a fast and secure checkout experience.
How do I use my promo code or discount code?
You can input your promo/discount code on the Order Summary page, before. Shipping and Payment during checkout. Only one code permitted per order, product exclusions may apply.
Do you ship worldwide?
We currently ship to the US, but we want to hear from you - Tag us on Instagram, and let us know where you’d like to see @zeroicepod shipped next!
What is the ordering/shipping process like?
Once the order is placed, you will receive a confirmation email with all order details and an order number directly to the email address provided during checkout.
Once the order is shipped, you will receive a tracking number so you can follow your ZERO POD's journey to your bath tub.
Order processing and fulfillment takes approximately 5-9 business days.
Why is your product sometimes available through pre-order rather than in stock?
To ensure the highest quality, ZERO POD is released in small, carefully controlled batches. Each batch undergoes rigorous quality checks to meet our premium standards.
This pre-order model allows us to prioritize quality over immediate availability. When a batch is ready, in-stock orders ship immediately.
How does the preorder process work, and when will my product ship?
Pre-ordering guarantees your ZERO POD before it's released. You'll receive a confirmation email with all the details. Please allow up to 8 weeks for shipping as we ensure top quality. We'll keep you updated on your order status and send tracking information when it ships.
What is your return policy?
Your satisfaction is our priority. We are proud of our product and hope you love it! In the rare event you find it is not for you, every order comes with our Zero Hassle 30-Day Money Back Guarantee. For assistance, contact our customer service team at support@zeroicepod.com. Refunds will be issued in the original payment method used during the purchase, excluding the return shipping costs.
ZERO POD
Below are some common questions about ZERO POD
How do I maintain my ZERO POD?
ZERO POD is low-maintenance. Simply clean the unit periodically with gentle soap and water, and make sure to drain the system if you are not going to be using it for an extended period of time.
Can I adjust the temperature of my ZERO POD?
Yes, our ZERO POD allows you to adjust the temperature to your preference, ensuring a customizable and comfortable experience every time.
Can I use ZERO POD for hot water therapy too?
No, our ZERO POD is specifically designed to provide cold water therapy only. It’s engineered to maintain optimal cold temperatures for maximum recovery and wellness benefits.
How long does it take ZERO POD cool the water to the right temperature?
This depends on the initial temperature, the size of your tub, and how hot your room is.
ZERO POD is designed to cool water efficiently, usually reaching optimal cold plunge temperatures in approximately 4 hours.
How does ZERO POD cold plunging work with my bathtub?
ZERO POD is designed to easily integrate with any standard bathtub, transforming it into a cold therapy tool. It’s a simple setup that requires no special to your bathroom.
How does ZERO POD work?
ZERO POD is designed for your bathtub. The integrated pumps draw water from the bathtub, cools the water using an internal compressor, and circulates it back. This process reduces the water temperature to as low as 45º over several hours.
Do I need to modify my bathtub to ZERO POD?
ZERO POD is designed to be plug and plunge. No modifications needed. Our system works by simply placing two hoses into your tub—one for water intake and the other for chilled outgoing water. It’s designed for easy setup and removal, making it compatible with any standard bathtub.
Does ZERO POD require cleaning or maintenance?
To keep your ZERO POD clean, we recommend wiping down your ZERO POD with mild soap and water. It’s also a good idea to drain the system if you are not going to be using it for an extended period of time.
How do I set up ZERO POD?
The setup process is simple. Submerge both hoses from ZERO POD into your bathtub, adjust the temperature settings, and let the system cool the water to the desired temperature. Detailed instructions can be viewed here.
How long does it take ZERO POD to cool the water to the right temperature?
This depends on the initial temperature, the size of your tub, and how hot your room is.
ZERO POD is designed to cool water efficiently, usually reaching optimal cold plunge temperatures in approximately 4 hours.
Can I leave ZERO POD attached to my bathtub between uses?
Yes, you can leave ZERO POD in place for convenience, but it’s also easy to detach and store if you prefer to remove it between uses.
Does ZERO POD require a power source?
Yes, ZERO POD requires access to a standard GFCI power outlet to operate and maintain consistent cold water temperatures.
Is ZERO POD energy-efficient?
Yes, ZERO POD is designed to be energy-efficient, ensuring that it maintains the desired water temperature with minimal power consumption.
How durable is ZERO POD?
ZERO POD is built with high-quality materials designed to withstand regular use and the rigors of cold water therapy. It’s made to last and comes with a warranty for added peace of mind.
What warranty do you offer?
We offer a 1-year limited warranty on ZERO POD, covering any defects in materials or workmanship. Please refer to the warranty details provided with your purchase for specific terms.
Is ZERO POD portable?
ZERO POD is designed to fit seamlessly into your home, it is portable enough to move between locations if needed.
Can I control the temperature settings manually?
Yes, ZERO POD allows you to manually set and adjust the water temperature to your preference, providing a customizable cold plunge experience.
Do I need to refill the bathtub with each use?
You can reuse the same water for multiple sessions if you prefer, though we recommend draining and refilling the tub at least once a week to maintain optimal hygiene and water quality. This allows for flexibility while ensuring the best experience during your cold plunge therapy.
Is ZERO POD safe for everyday use?
Absolutely. ZERO POD is designed for regular use and is engineered with safety features to ensure consistent and reliable performance during each cold plunge session.
How do I troubleshoot ZERO POD if it isn’t cooling properly?
If you experience any issues, first check that it’s properly connected and that the power source is functioning. If the problem persists, refer to the troubleshooting section in the user manual or contact our customer support team for assistance.